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nDesk vs the tools you're comparing it to
Same questions, honest numbers. Every table uses our published plan prices against the incumbent's list pricing — no invented figures, no stale screenshots.
vs Intercom
nDesk vs Intercom: flat $29, no $0.99 per-resolution surprises
Intercom's Fin charges per outcome on top of per-seat plans, so the invoice moves every month. nDesk puts AI answers inside the plan you're already on — 500 on Starter, up to 12,000 on Scale — with overage at a flat $0.03 each.
Read the comparisonvs Tidio
nDesk vs Tidio: one AI allowance, not three meters
Tidio meters conversations, Lyro AI conversations and Flows separately, each with its own allowance and overage. nDesk counts one thing — an AI answer that actually went out — and a no-answer handoff is free.
Read the comparisonvs Crisp
nDesk vs Crisp: AI-first answers, not an inbox with AI credits
Crisp is a strong shared inbox with AI credits bolted on. nDesk is AI-first: answers drawn from your knowledge base with citations, per-topic confidence thresholds, and never-automate rules that route straight to a person.
Read the comparisonvs LiveChat
nDesk vs LiveChat: one product, not two logins
LiveChat splits live chat and AI chatbot across separate products, plans and bills. nDesk ships one widget, one inbox and one AI allowance — the assistant and your team work the same queue.
Read the comparisonvs Zendesk
nDesk vs Zendesk: a widget in an afternoon, not a suite migration
Zendesk Suite is a full ticketing platform starting around $55 per agent with AI agents and Copilot layered on. nDesk is the lightweight alternative: one script tag, answers from your existing help centre, no migration off the tools you already use.
Read the comparisonvs Freshchat
nDesk vs Freshchat: flat answers vs metered AI sessions
Freshchat meters Freddy AI sessions separately from per-agent pricing, so AI spend stacks on seat spend. nDesk includes AI answers in the plan and never charges for replies your own team writes.
Read the comparisonvs Drift
nDesk vs Drift: Drift is sunsetting — a $29 landing spot
Drift announced its sunset in 2026 and now refers buyers elsewhere. nDesk is the lightweight landing spot: the same playbook-chat job — qualify, book, hand off — at $29 a month instead of a five-figure annual contract.
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