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nDesk

Use case · Sales

Qualify leads and book meetings while your team sleeps

Most pricing-page visitors show up outside office hours and leave if nobody answers in the first minute. The assistant asks the questions your SDRs ask anyway, then puts a meeting on a calendar before the visitor closes the tab.

What it looks like today

Before the assistant is on the page, this is what the team is actually dealing with.

  • Buyers increasingly expect to find the answer themselves rather than wait for a rep — 61% now say they'd prefer a fully rep-free buying experience (Gartner, 2025).

  • A real share of buying conversations happen outside a 9-to-5, after the rep who could answer them has gone home.

  • Speed matters more than most reps assume: the long-standing finding on lead response is that qualification odds drop off fast within the first few minutes of an inquiry, not the first few hours.

What changes

The same assistant, doing the specific job sales needs.

Qualifies while it answers

Asks about team size, budget and timeline inside the same conversation that answers a pricing question, so a rep opens a call already knowing whether it's worth having.

Books straight into the calendar

Finds a slot on your reps' calendars and confirms it in the chat — no round-trip of "does Tuesday work" emails.

Logs everything to your CRM

The full transcript, qualification answers and meeting link land on the contact in HubSpot or Salesforce before the rep opens their inbox.

  • B2B buyers who'd rather self-serve than talk to a rep

    61%

    Gartner, 2025 — the moment someone lands on your page now matters more than the meeting.

  • The lead-response window that matters

    First 5 min

    The original speed-to-lead research is over a decade old, but the pattern it found — that qualification odds fall sharply after the first few minutes — still holds.

  • Response time, any hour

    Seconds

    The assistant doesn't wait for a rep to be at their desk.

What a visitor actually asks

A real example of the kind of question the assistant handles on its own.

Q

What's the difference between Team and Growth, and do you support Zendesk?

Team includes real-time translation and a second workspace; Growth adds more seats, more knowledge base articles and priority support. Zendesk syncs both ways, tickets and all. Want me to grab 15 minutes with someone on the team to walk through your setup?

The bot books meetings we'd have lost overnight. Our pipeline stopped depending on time zones.

Sofia Marín · Head of Sales, Lumen

See it running on your own site

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