Answers from your catalogue
Deadlines, prerequisites, tuition and financial aid, pulled from the pages you already maintain — not a static FAQ that goes stale after one term.
Use case · Education
Answer enrolment and course questions around the clock
Admissions questions spike the week before every deadline, exactly when your front desk is already stretched. The assistant answers from your catalogue and enrolment pages at 1am the same way it does at 1pm, and hands a real question — a transfer credit, an accommodation — to an advisor with the context attached.
What it looks like today
Before the assistant is on the page, this is what the team is actually dealing with.
"Summer melt" — students who commit to enrol but never show up in the fall — affects 10–20% of college-bound students nationally, and as much as 40% among first-generation and low-income applicants (Castleman & Page).
A human counsellor can realistically stay on top of roughly 40–60 students over a summer; the volume of admissions questions doesn't respect that ceiling.
Most Gen Z applicants expect a same-day reply, and a question from an international applicant's time zone doesn't wait for office hours.
What changes
The same assistant, doing the specific job education needs.
Replies in the applicant's language
Asked in Spanish or Mandarin, answered in the same language, so international applicants get a real answer instead of a translated guess.
Hands off with the transcript
A question about a specific transfer credit or accommodation goes to an advisor with everything the student already said attached.
Reduction in summer melt
21%
Measured in a randomized controlled trial of an AI admissions assistant at Georgia State University, N=7,489 (Page & Gehlbach, AERA Open, 2017).
Messages handled without escalating to staff
99%+
Roughly 200,000 messages over one summer in that same study — the equivalent of 10 additional full-time admissions staff.
Caseload, automated vs. manual
~200 vs. 40–60
Students one counsellor can track manually, compared with what automated outreach covered in the same research.
What a visitor actually asks
A real example of the kind of question the assistant handles on its own.
Q
Is there a late fee if I submit after the 15th, and do you accept IELTS instead of TOEFL?
Applications received within 5 days of the deadline carry a $50 late fee; after that you'd need the next intake. IELTS is accepted at 6.5 overall for undergraduate applicants. Want me to connect you with an admissions advisor about your specific timeline?
See it running on your own site
Seven days free, no card, and nothing to migrate. Point it at what education already relies on and see what it answers.