Is Drift shutting down?

Drift announced its sunset in March 2026 and refers new buyers to other tools. If your playbooks still run there, plan the move now rather than during the forced migration window.

How fast can I replace Drift with nDesk?

About an hour: paste the script tag where the Drift snippet was, connect your help centre and docs, set escalation rules for pricing and demo requests, and route handoffs to the same reps.

Compare · vs Drift

nDesk vs Drift: Drift is sunsetting — a $29 landing spot

Drift announced its sunset in 2026 and now refers buyers elsewhere. nDesk is the lightweight landing spot: the same playbook-chat job — qualify, book, hand off — at $29 a month instead of a five-figure annual contract.

Feature comparison between nDesk and Drift
Feature	nDesk — from $29/mo	Drift — Was ~$2,500/mo, now quote-only / sunset
Availability	Live, 7-day trial	Sunsetting
Starting price	$29/mo	Five-figure annual
Lead qualification + booking	Yes	Yes
Answers from your docs with citations	Yes	Playbook-based
Migration time	~1 hour + knowledge connect	N/A

Drift pricing: Was ~$2,500/mo, now quote-only / sunset. Product sunset announced; no future to buy into. nDesk: flat $29–$299 plans, 500–12,000 AI answers included, $0.03 per extra answer. Team replies are never counted.

Switching questions, answered

Drift announced its sunset in March 2026 and refers new buyers to other tools. If your playbooks still run there, plan the move now rather than during the forced migration window.
About an hour: paste the script tag where the Drift snippet was, connect your help centre and docs, set escalation rules for pricing and demo requests, and route handoffs to the same reps.