Answers in Discord, directly
Connects to your server and answers from your docs and pinned posts in the channel the question was asked in — no separate app to open.
Use case · Community
Give members instant answers pulled from your docs
A community's most active hour is whenever a moderator happens to be online, and everyone else waits. The assistant answers from your docs and pinned posts the moment someone asks, in the channel they asked in, and only pings a human when the question genuinely needs one.
What it looks like today
Before the assistant is on the page, this is what the team is actually dealing with.
Only 54% of community teams have even two full-time people on staff — most others are running on one person or less before the first question of the day arrives (Bevy/CMX, 2024 State of Community Industry Report).
Volunteer moderator burnout is documented academic research, not just an impression — a 2024 study found it driven by the same pressures as other support work: unclear expectations, too little time, and the same questions arriving on repeat.
The same setup question gets asked every week because nobody can find the old thread it was answered in.
What changes
The same assistant, doing the specific job community needs.
Surfaces the answer that already exists
If a question's been answered in a thread before, the assistant finds it instead of a moderator retyping the same explanation.
Escalates to a real moderator
A genuinely new question, or one that needs a judgement call, gets flagged for a human instead of a guessed answer.
Community teams with two or more full-time staff
54%
Meaning close to half run on one person or fewer — Bevy/CMX, 2024 State of Community Industry Report.
Answer time
Seconds
Instead of waiting for whichever moderator happens to be online.
Source
Your docs
Not a fine-tuned model guessing at your product.
What a visitor actually asks
A real example of the kind of question the assistant handles on its own.
Q
How do I get the developer role in this server?
Post a link to a public repo or package you've shipped in #role-requests, and a moderator will verify and assign it — usually within a day. Want me to open that channel for you?
See it running on your own site
Seven days free, no card, and nothing to migrate. Point it at what community already relies on and see what it answers.